Refund policy
Last updated: October 30, 2026
Return window
You may request a return within 10 days of receiving your order (or of purchase, for in-store sales). Returned items must be unopened, unused and in their original packaging.
Items we cannot accept for return
- Any armor product, including armor plates, soft armor panels and armor garments
- Any product that has been opened
- Engraved or personalized products, unless there is a defect in our workmanship
- Apparel that has been worn
How to start a return
Contact us before sending anything back. Email info@edclaserworks.com or call (336) 285-9964 with your order number and the item you want to return. We will confirm whether the item is eligible and send you return instructions. Items sent back without contacting us first may not be accepted.
You are responsible for return shipping costs unless the item is defective, damaged in transit, or we sent you the wrong item.
Defective, damaged or incorrect items
Please inspect your order when it arrives. If an item is defective, damaged, or not what you ordered, or if an engraved item has a defect in our workmanship, contact us within 10 days of delivery with photos of the issue. We will repair, replace or refund the item, and we cover the return shipping in these cases.
Exchanges
If you would like a different size or item, contact us. Exchanges follow the same eligibility rules as returns.
Refunds
Once we receive and inspect your return, we will email you to let you know whether the refund is approved. Approved refunds go back to your original payment method. Your bank or card issuer may take a few additional business days to post the refund.
This policy does not limit any rights you may have under applicable consumer protection law.
Contact
Meridian EDC & Laserworks (TK Meridian, LLC)
2823 Spring Garden Street, Ste K
Greensboro, NC 27403
Phone: (336) 285-9964
Email: info@edclaserworks.com